Friday, January 24, 2014

GoJane shopping review

I've bought stuff from GoJane before and my experience varies everytime. 

Word to the wise, if you're petite I would buy with caution, BE SURE to read the size measurements they provide on the product page. Their sizes are sometimes too big for me although occasionally I've bought a shirt or dress that fits okay. I'm also disapointed that their heels don't usually come in size 5. GoJane though always has me coming back for more, their stuff is just so cool!

Now to the main event:
My fiance was nice enough to buy me these shoes from GoJane,

We got them for $51 with a 40% off coupon code. If we paid full price I would be even madder.
The left one fits nice enough but the right shoe is defective!! If you pay $75 for something that something better be perfect. 

The third strap from the bottom was sewn on crooked making it look ridiculous. 

I throws off the entire silhouette from the front. The left shoe looks fabulous. The left shoe? Not so much.
This isn't the first time I've received faulty merchandise from GoJane. I honestly don't know if I'll buy from them again.

What I'm really mad about is how the merchandise is faulty but I still have to pay the return shipping cost. How turned around is that?

Because I love them so much I'm going to try to exchange them for a new pair, I know probably not the brightest idea but I'm gonna do it anyways. I'll tell you guys how it goes.


So I just sent them a message after posting this and they already replyed back today, they were quick, kind, and courteous. My exchanged is already on it's way and they provided me with a return label so I won't have to pay for shipping!

With the way they handled things I definately will order from GoJane again, I'm VERY impressed with their customer service.

No comments:

Post a Comment